Shipping policy
Shipping Methods and Timelines:
- We offer standard shipping for all orders, which typically arrive within 3-5 business days from the date of purchase.
- Please note that business days do not include weekends or holidays. Shipping times may vary depending on your location and any unforeseen circumstances such as weather delays or carrier issues.
- Expedited shipping options may be available for an additional fee. Please contact our customer service team for more information on expedited shipping.
Shipping Information:
- It is the customer's responsibility to ensure that the shipping address provided during checkout is accurate and complete. We cannot be held responsible for delays or losses due to incorrect shipping information provided by the customer.
- If you need to make any changes to your shipping address after placing your order, please contact us immediately. We will do our best to accommodate your request, but we cannot guarantee that changes can be made once an order has been processed for shipping.
Tracking Your Order:
- Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. You can use this information to track the status of your delivery.
- If you have any questions or concerns about the status of your order or tracking information, please don't hesitate to contact our customer service team for assistance.
Shipping Costs:
- Shipping costs are calculated based on the weight and dimensions of your order, as well as your shipping address. The exact shipping cost will be calculated and displayed during the checkout process.
- From time to time, we may offer free shipping promotions for orders that meet certain criteria. Be sure to check our website or subscribe to our newsletter for information on any current promotions or discounts.
International Shipping:
- International shipping rates and delivery times may vary depending on the destination country and any customs regulations or import duties. Please contact us for more information on international shipping options.
Shipping Delays and Issues:
- While we make every effort to ensure that your orders are delivered on time, there may be occasions when delays occur due to factors beyond our control. In such cases, we will work with our shipping partners to resolve any issues and minimize any inconvenience to you, our valued customer.
- If your order is significantly delayed or if you encounter any problems with your delivery, please contact our customer service team as soon as possible so that we can investigate and assist you further.
If you have any questions or concerns about our shipping policy, please don't hesitate to contact us for assistance. Thank you for choosing us, we appreciate your business!
Heartbreakers Brand LLC
heartbreakersbrand@gmail.com